Shipping Policy
Last updated: September 2026
We deliver across 19,000+ PIN codes in India through trusted logistics partners such as Delhivery. This policy explains our delivery timelines, charges, tracking and serviceability.
1. Order processing
Orders are processed on business days (Monday to Saturday, excluding public holidays). Most orders are packed and handed to the courier within 1–2 business days of confirmation.
Prepaid orders begin processing once payment is confirmed. COD orders begin processing once the order is verified.
2. Delivery timelines
Metro cities: typically 2–3 business days after dispatch. Other locations: typically 4–6 business days after dispatch.
The estimated delivery date shown at checkout is based on your PIN code and the courier’s serviceability. Timelines are estimates and may be affected by weather, regional restrictions, festivals or events beyond our control.
3. Shipping charges
Delivery is FREE on orders above ₹499. A flat ₹49 delivery fee applies to orders of ₹499 or below. Any applicable charge is shown clearly at checkout before payment.
4. Tracking your order
Once your order is dispatched we send you a tracking number and link by email/WhatsApp, and it is available under My Orders in your account.
Order status moves from Confirmed → Processing → Packed → Shipped → Delivered, and updates automatically as the courier scans your parcel.
5. Serviceability & COD eligibility
Enter your PIN code on any product page or at checkout to check delivery availability, the estimated delivery date, and whether Cash on Delivery is available for your location.
6. Delivery attempts & failures
Our courier partners typically make up to three delivery attempts. Please ensure someone is available at the delivery address and that the phone number provided is reachable.
If a shipment is returned to us as undelivered (for example, due to an incorrect address, repeated failed attempts, or refusal to accept), we will contact you to arrange re-delivery or a refund as applicable.
7. Damaged or tampered parcels
If a parcel arrives visibly damaged or with tampered packaging, please do not accept it, or record a clear unboxing and photos, and contact us at support@vardiano.com within 48 hours so we can resolve it quickly.